Operations Officer (Senior)

Job Title: Operations Officer (Senior)

Job Type: Full Time

Duty Location: Washington D.C.


Obera LLC has an opening for a Senior Operations Officer, possessing strong Law Enforcement experience, who can work in a fast-paced environment, manage multiple simultaneous tasks and act as the main interface with the client concerning ongoing real-world operations. The Senior Operations Officer is responsible for all internal and external activities, management, administration, and logistics required to successfully maintain a 24/7 Communications Command Operations Center.

The successful candidate will be responsible for the following:

  • Planning and scheduling of operations center personnel
  • Develop and maintain situational awareness of ongoing events that may affect supported government agencies.
  • Provide continuous information sharing between internal and external stakeholders, knowledge management, communications, and reporting support through collaborative business processes.
  • Recognize Critical Information Requirements, categorize and disseminate critical information to the appropriate responding personnel and customer stakeholders.
  • Assist with local area special events planning
  • Develop briefs, info e-mails, and other written products for senior-level customers.
  • Assists with researching, preparing and coordinating training and equipment installation requirements for the operations center
  • Responsible for development and execution of workflow plans and makes work assignments, adjusting workloads and adapting or modifying procedures to alleviate inefficiencies.
  • Supports Crisis Operations Information Management using existing software tools and all other available information systems in the Operations Center.
  • Maintains and tracks the status of equipment in the Operations Center.
  • Follows local security procedures and supports Information Assurance (IA) requirements to ensure the security and integrity of the Operations Center.
  • Maintains positive access control to the Operations Center.
  • Ensures compliance with all regulations and policy governing secure communications equipment and procedures.

Minimum Education and Experience

  • Ten (10) years’ experience of progressively responsible experience in security or a related security field, of which:
  • Five (5) years’ experience in operations centers, command center, or communications center operations and closed-circuit television (CCTV) monitoring.
  • Two (2) years’ experience in a supervisory role
  • Bachelor’s degree or 4 years additional experience
  • Direct knowledge of Law Enforcement and Emergency Responder program operations
  • Competent in Microsoft Office Suite Software

Additional Requirements:

  • US citizenship required
  • Must be 18 years of age or older
  • Speak and understand English fluently and possess strong communication skills
  • All candidates must successfully pass a comprehensive background investigation
  • All candidates must pass a drug and alcohol screening
  • May be required to work variable shifts as needed, at times during inclement weather and when necessary, work extended tours of duty without notice
  • Active Security Clearance (preferred)

Required Travel:

Some travel may be required up to 10%