Commitment to Quality

ISO 9001:2008 Registration Certificate
ISO Registration Certificate TRAC

The scope of our Quality Management System (QMS) applies to the management, acquisition, delivery, and installation of products, equipment, materials, supplies, and services, including construction services, to both commercial and government customers.

Quality Principles:

Customer Focus – We depend on our customers and understand their current and future needs. We meet customer requirements while exceeding customer expectations.

Quality Leadership – We have established a unity of purpose and direction, creating a quality culture in which ALL stakeholders are aligned towards achieving quality objectives.

Engaged People – At all levels, people are the essence of our organization. We completely engage our people’s capabilities for the organization's and ultimately the customer’s benefit.

Process Approach – Managing activities and related resources as a process, we achieve desired results more efficiently.

System Approach - We identify, understand, and manage interrelated processes as a system, thereby achieving desired results more effectively.

Continual Improvement – Is a permanent, enterprise objective.

Quality Policy Statement:

"To provide exceptional value to our customers by meeting their requirements through proficient leadership, continual improvement of business processes and strong business relationships."

Quality in Depth (QID)

Our Quality Management System (QMS) is organized, registered, and independently Certified under the provisions of ISO 9001:2008. We use a Quality-In-Depth (QID), "layered" approach via Quality Surveillance, Quality Assurance, and Quality Control.

Quality Surveillance (Customer) -> Quality Management System (QMS)(Obera) -> Quality Control

Obera Customer Satisfaction Survey

BSI-ISO-sealFS 623984
Obera LLC
13800 Coppermine Road | Herndon, VA 20171
phone: 703.774.3135 | fax: 703.774.3136
Link to Purchase Order Terms and Conditions